Family Max nbn500/50
- Optional home phone plans available at extra cost
Available on Fibre to the Premises (FTTP) and Hybrid Fibre Coaxial (HFC)
nbn® Fast
Bundle & Save: Save $5/mth on Superloop home internet bill when you add a Superloop mobile service. T&Cs apply.
Plan Details
Service Description
This Superloop nbn® plan includes a Fixed Line broadband service over the nbn® network.
nbn® Fixed Line Internet is the next generation broadband technology delivered via fibre optic cables. Fibre optic broadband is capable of delivering superfast broadband speed.
Equipment Requirement
You will require an nbn® ready modem/router to access this service. You may choose to Bring-Your-Own (BYO) WiFi Router or you may choose to purchase one from Superloop for an additional fee.
Optional Phone Service
Optional home phone plans available at extra cost.
nbn® Plan Features
- Manage Your Account: Superloop customers can obtain data usage information online through the Superloop members section.
- Early Termination Charge: All Superloop Home Broadband plans are no contract and don't have any early termination charges.
- Data & Speed Tier Plan Changes: You may request to change your data plan and/or speed tier once per month at any time, at no cost, which will take effect at the beginning of the next billing cycle.
- Superloop PriceLock: New customers can lock in the list price of the plan they sign up to for 24 months for an upfront once off fee of $25. Terms and Conditions apply.
Service Availability
Superloop nbn® Home Broadband plans are only available in certain NBN enabled areas (excluding NBN Fixed Wireless areas). Initial qualification checks will need to be performed to determine the availability of the service. If you require WiFi within your property, you will need an NBN compatible Ethernet WAN (eWAN) WiFi router for NBN Fibre-tothe-Premises (FTTP) (Also known as Fibre-to-the-Home (FTTH)), Hybrid Fibre Coaxial (HFC), or Fibre to the Curb (FTTC), or you will need an NBN Compliant VDSL2 Modem Router for NBN Fibre-to-the-Node (FTTN), Fibre-to-the-Building (FTTB) NBN technology types.
Key Points
Features
- Optional home phone plans available at extra cost
Full Cost Breakdown
| Description | Upfront | Monthly | |
|---|---|---|---|
| Plan | Superloop Family Max nbn500/50 | - | $95.00 |
| Phone Bundle | Optional home phone plans available at extra cost | - | - |
| Modem | Bring your own Modem: $0 upfront | - | - |
| Fees | $0 Set up fee on a No-contract | - | - |
| Deal |
Discount Offer: Get $21 off the Superloop NBN 500/50 Unlimited Plan – $74/mth for the first 6 months, then $95/mth. New residential customers only. T&Cs apply. |
- | 6 x -$21.00 |
|
Bundle & Save: Save $5/mth on Superloop home internet bill when you add a Superloop mobile service. T&Cs apply. |
- | - | |
| Total | - | $74.00 | |
| Min. total cost $74 for first month | |||
Modem/Router Options
Superloop Awards
Internet Customer Satisfaction - Internet Speed 2026
Superloop's reputation for providing fast NBN has been verified once more, winning the Customer Satisfaction - Internet Speed award for the second year running. With a winning score of 4.32 out of 5, Superloop has slightly improved its customer satisfaction levels for speed of service.
Internet Customer Satisfaction - Internet Speed 2025
Superloop's score for this category was the highest recorded for any internet provider in any category and reinforces Superloop's reputation for providing fast NBN. With a winning score of 4.3 out of 5, Superloop wins the Internet Customer Satisfaction - Internet Speed award.
Internet Customer Satisfaction - Price 2025
Superloop wins the Internet Customer Satisfaction - Price award with a score of 3.9 out of 5. While this was the lowest scoring category of all, it's perhaps not surprising given our research shows the vast majority of people consider changing plans due to their cost, and kudos to Superloop for a pricing structure that the majority of its customers are satisfied with.
Internet Customer Satisfaction - Reliability 2025
Superloop ranked highest in what is clearly an important category, winning the Internet Customer Satisfaction - Reliability award with a score of 4.3 out of 5.
Most Satisfied Customers - Internet 2025
Superloop wins WhistleOut's inaugural Most Satisfied Customers - Internet award. Much like with the mobile categories, there were strong scores across the board for all the internet providers surveyed, and Superloop came out on top for the majority of categories. Superloop is one of Australia's increasingly popular smaller NBN providers. It's independently owned, every plan has unlimited data and it's amongst the fastest NBN providers for typical evening speeds.
