Basic 5G Home Internet - 1TB
- Modem: $0 upfront
After included data is used, access data at speeds of up to 1.5Mbps.
Typical speed ranges: 24-25Mbps (download) and 4-5Mbps (upload)
If you cancel, change to a plan without voice or to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee for plans that come with modem. T&Cs apply.
Offer Ends: 30 November 2026
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Plan Details
Service Description
Service not available to all areas, homes or customers.
Your plan does not include a home phone line. You will not be able to make or receive calls, or support a lift or medical or security alarm which relies on a phone line to operate. If you require a home phone line please contact Telstra to discuss if this plan is right for you.
Telstra 5G Home Modem
Telstra 5G Home Modem is all the equipment you need to connect your home to 5G-fast internet. The Modem has Wi-Fi 6 support to give you the Wi-Fi performance you need to take advantage of those 5G speeds on your devices. The Telstra 5G Home Modem is only for use with the Telstra 5G Home Internet plan. Included for new customers who stay connected for 24 months. If you cancel before 24 months you must return the modem in good working order.
Data Allowance
Once you exceed your included data allowance, your speed will be capped at 1.5Mbps download for the Basic and Essential plans, 25Mbps download for the Premium plan, and slowed further in busy periods until your next billing cycle. You will not have the option to purchase more data or top up with these plans.
- Basic and Essential: 1.5Mbps supports some ordinary internet activity (e.g. web browsing, social media, data calls), although limited to a single user at any time and content may be slow to load. 1.5Mbps isn't suitable for large file downloads, HD and 4K video or other high-data speed applications like video conferencing or gaming, and may not support ordinary use of internet-dependent medical devices
- Premium: 25Mbps is suitable for 1-3 people using multiple connected devices. It will allow simultaneous streaming of multiple Standard Definition (480p) videos, emails, web browsing and social media. Or streaming of a single High Definition (1080p) video, if there are no other online activities.
5G Home Internet Network Access and Speeds
Speeds experienced may be slower over Wi-Fi and can also be impacted by other factors such as the distance and line of sight between the serving 5G mobile tower and the modem, the number of users online, where your modem is located and how far your connected devices are from it, weather, congestions and your in-premises set up. Speeds will change over time.Telstra Plus™:
Customers who join Telstra Plus will have access to exciting membership benefits such as discounted tickets, entertainment extras on us and VIP services. The benefits you will have access to are based on your membership tier. You will be rewarded with points based on your account spend every month. You will get 10 points for every $1 of eligible spend. The points can be redeemed on the Telstra Plus Rewards Store on a range of rewards.
Geolocking
The 5G Home Internet Plan includes a Telstra 5G Home Modem which is a fixed modem device. You may only use your modem at the home address you provided when you took up this plan. If you move your modem outside your home area your download speeds will be capped at a maximum of 1.5Mbps.
If you move home, you may no longer be eligible for the Telstra 5G Home Internet Plan. If you intend to move, please contact Telstra to discuss whether your plan can be moved with you. If it can’t be, it will be cancelled and you will need to return your modem.
Things you need to know:
Your month-to-month plan may change (including price and inclusions). With no lock-in, you can change your plan once a month or leave. If you leave, just pay out your device, accessories or services in full.
Telstra 5G: Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G or 3G. Check coverage at the Telstra website.
4GX: The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G or 3G. Check coverage at the Telstra website.
Typical download speeds in 4GX areas are 5 -300Mbps with category 16 devices, 5-200Mbps with category 11 devices, 5-150Mbps with category 9 devices, 2-100Mbps with category 6 devices, and 2-75Mbps with category 4 devices. Outside 4GX areas, you will switch to our fastest available 4G or 3G speeds. Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.
Month-to-month plans: If you cancel your service, you will receive a pro rata refund for the remainder of your month. If you have any device, accessory or service add-ons attached to your plan, you will have to pay any remaining amount owing on your next bill.
Device Payment Contract: You must have an eligible Telstra Data Plan in order to have a Device Payment Contract. If you cancel your Device Payment Contract early, cancel your data plan during the device payment term or move to an ineligible data plan during the payment term, you’ll need to pay out your device, in full. Device discounts do not apply to cancelled Device Payment Contracts.
Data Allowance: Once you exceed your included data allowance, your speed will be capped at 25Mbps download, and slowed further in busy periods. 25Mbps is suitable for small households with 1-3 people using multiple connected devices. It will allow simultaneous streaming of multiple standard Definition (480p) videos, emails, web browsing and social media. Or streaming of a single High Definition (1080p) video, if there are no other online activities. You will not have the option to purchase more data or top up with this plan.
Compatible Device: Telstra 5G Home Modem is all the equipment you need to connect your home to 5G-fast internet.
Key Points
Features
- 5G Inclusion
Full Cost Breakdown
| Description | Upfront | Monthly | |
|---|---|---|---|
| Plan | Telstra Basic 5G Home Internet - 1TB | - | $70.00 |
| Modem | Telstra 5G Home Modem: $0 upfront | - | - |
| Deal |
Get 50% off for 4 months:
Get 50% off all internet plans for 4 months. Offer for new services, ends 30 November. 50% off nbn® and 5G Home Internet plans. Monthly discount may end early if you change plans. 5G plans available in select areas and to eligible customers only. Limited number of services available per postcode. If you cancel, change to a plan without voice or to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee for plans that come with modem. T&Cs apply. |
- | 4 x -$35.00 |
| Total | - | $70.00 | |
| Min. total cost $35 for first month | |||
Modem/Router Options
Telstra Awards
Best Mobile Broadband Provider Everyday Use 2023
Australia's biggest telco provider has offered a number of great mobile broadband plans for all data appetites and is certainly worth considering for anyone looking for the convenience that mobile broadband offers.
Sustainable Internet Provider of the Year 2023
Telstra is one of Australia's most accountable organisations in regards to setting and meeting climate change targets, and is delivering impactful sustainable change within its own business and its supply chain. Already carbon neutral, Telstra is on its way to significantly reducing its absolute emissions with projects including energy efficiency, renewable energy, greater use of recycled materials, reforestation and supporting its supply chain partners to decarbonise as well.
Best Mobile Broadband Provider Everyday Use 2022
Australia's biggest telco provider has offered a number of great mobile broadband plans for all data appetites and is certainly worth considering for anyone looking for the convenience that mobile broadband offers.
More About Telstra
Why Telstra?
If you're ready to jump to a new broadband plan - and only the best will do - there's a reason why Telstra is still Australia's biggest telco. Telstra isn't usually the best option for more budget-conscious customers, but if you're after quality, reliability and speed, Telstra has plenty of offer with a wide range of NBN and mobile broadband plans.
Types of Telstra plans
NBN
If you're after a Telstra NBN plan, you can pick from six speed tiers: NBN 25, NBN 50, NBN 100, NBN 500, NBN 750, and NBN 1000. Just be aware that NBN 500 plans are only available to addresses that have an FTTP or HFC connection type.
That being said, most FTTN and FTTC addresses can now request a free upgrade to FTTP by ordering an NBN 500 plan or faster, through an eligible provider like Telstra. Read more about the free upgrade process here.
Telstra offers two types of NBN plans: "Upfront" and "internet-only".
Upfront plans include a modem and 4G backup, and are bundled with a home phone landline at no extra cost, with unlimited calls to standard Australian mobiles and landlines.
Internet-only plans, like the name suggests, only give you internet. You don't get the modem, 4G backup, or phone calls, but as such, they are cheaper. Telstra will still sell you a modem if you buy an internet-only plan and want one, but it won't have 4G backup.
Telstra's NBN plans are as follows:
Be aware that if you leave a Telstra Upfront NBN plan within the first 24 months, you'll need to return your modem or pay a hardware fee.
Mobile broadband
Telstra also has a small range of mobile broadband plans. These can be purchased as a SIM-only option or paired with a portable modem.
How to switch to Telstra
To find out if you're eligible for a Telstra NBN plan, first check your address in our broadband search engine. If your home is covered by Telstra, all available plans will be listed in the search results.
Decide on the right plan for you, click the Go To Site button and follow the prompts. The Telstra team will help you to organise an installation date and time, plus take care of transferring your home phone number to your new account, where possible.
If you already have an NBN connection with another provider, that's no problem - simply follow the same steps as above. However, since you've already got NBN, you won't need a technician to visit your home or office. Instead, Telstra will be able to simply activate your new NBN service. In most cases, your new plan should be live within a day. Be sure to check that your old NBN plan has been cancelled with your previous provider after your Telstra service is live.
Another important thing to note: while having your premise connected to the NBN is free for most customers (excluding the upfront costs you may need to pay when signing up for a plan), if you're located in a newly developed area with no existing telecommunications infrastructure, you may be charged a $300 New Development Fee by NBN Co.
Telstra FAQ
How fast are Telstra's NBN plans?
Telstra sells plans configured on six speed tiers: NBN 25, NBN 50, NBN 100, NBN 500, NBN 750, and NBN 1000. You can find more information on NBN speeds here.
Do I need to buy a new modem to sign up to Telstra?
Telstra's Upfront NBN includes a modem at no extra cost, but there are also cheaper internet-only plans that let you bring your own modem if you have one you like.
What happens if I want to cancel my Telstra NBN plan?
Telstra's NBN plans are now all no-contract. However, if you're on an Upfront NBN plan, you'll need to return your modem if you leave within the first 24 months or a pay a non-return fee.
Do Telstra's internet plans include calls?
Telstra's Upfront NBN plans all include unlimited standard local, national, and mobile calls. Telstra's internet-only and mobile broadband plans do not include calls.
